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Enabling End-to-End IT Management with Microsoft System Center by Quest Software
In this white paper, Enterprise Management Associates discuss how Quest can expand the power of Microsoft System Center for true end-to-end IT management. One of...
The CA IT Management Center by CA
compiled here explore enterprise IT Management under the pillars of govern, manage and secure. The CA IT Management Center. The resources compiled here...
Protecting Sensitive Data: Safeguarding Mobile & Remote PC Data with Automated Encryption and Destruction by Iron Mountain Digital
of data to business leaders and IT management. The DataDefense solution by Iron Mountain removes the need for special end user compliance and returns...
How Can I Deliver Innovative New Services More Rapidly? by CA
The CA IT Management solutions can help more agile competitor and enable to efficiently manage both service portfolio and...
Automating and Optimizing Service Desk Performance by Kaseya
line of defense for reacting to IT issues, yet most organizations haven't designed their service desk properly. Read this white paper to learn about a...
Web Services Technologies in Enterprise IT Management by Intel Corporation
be easily designed using emerging IT management standards. Read this white paper for more on how to create an effective framework that maps directly to...
Leapfrog Services by CA
Centralized management approach has enabled Leapfrog to standardize its core processes and automate routine tasks to develop a scalable and...
IT Process Automation - Improve Processes with ITIL-ITSM Six Sigma or COBIT by Opalis Software, Inc.
Orchestrating the IT infrastructure to meet the needs of the business is central to delivering on the promise of IT Process Automation (ITPA...
IP Enabled Contact Centers: Lowering Costs, Raising the Customer Experience by Avaya Inc.
in enhancements to contact center management, financial management and IT management. In addition to providing a look at how ebookers.com and Delta have...
How Can I Deliver Exceptional Support to My Multi-Services Customers? by CA
CA IT Management solutions can help to retain and grow existing customers by providing exceptional customer support in...
Client LifeCycle demo by FrontRange Solutions Inc
Enteo’s lifecycle management solutions by FrontRange are at the forefront of Unified Infrastructure Management. View this demo to see the most...
BlackBerry Device Software v4.5 by BlackBerry
stored on the server • Simplified IT management via wireless upgrades Use this free download to help increase your team’s productivity and connectivity...
Cross-domain Analytics -- Optimizing the Virtualized Data Center by Akorri
provides huge advantages to IT managers who are fed up with the fact that by fixing one thing they often cause unknown problems with another and cause...
How CIOs Can Meet the Challenges of E-Discovery and E-mail Management by CA
on tape is no longer sufficient in IT. Read this E-guide to learn what role CIOs should play in developing email retention policies and how to ensure...
SOA in Any Economic Climate: Adopting a Lifecycle Approach to Software Quality Management by IBM
are approaching software quality management. These organizations are adopting new approaches such as Service Oriented Architecture (SOA) as a way to create agile...
California Transplant Donor Network - Technical Case Study by BlackBerry
a wireless solution that would do it all: phone, SMS text messaging, Internet, calendar, document reading and access to up-to-date medical references. They...
Turn Your IT Infrastructure into a Strategic Business Asset - Customer and Partner Perspective by Microsoft
helps turn small and midsize IT infrastructures into a strategic asset, boosting productivity and growth while helping to control costs...
Centennial Discovery 2007 by FrontRange Solutions Inc
Discovery is an award-winning IT Audit and Inventory management solution designed to improve IT governance by enabling customers to more...
Automated Storage Optimization for z/OS Mainframes by CA
solutions also simplify and unify IT management to harness the potential of mainframe storage assets while masking its complexity. Moreover, our...
ITIL, the IT Service Catalog, and Service Level Management by newScale, Inc.
you practical guidance on how an IT organization could better serve its customers. Learn how to define and standardize your services with a Service...
Hospitality ISP Chooses HP Thin Clients for High Reliability Low Cost, Security and IT Management by Hewlett-Packard Company
drive crashes? Do you need to reduce IT costs and obtain a higher ROI on overall technology investment? Check out this white paper to see a real world example of...
Podcast - How to Produce an Actionable IT Service Catalog by newScale, Inc.
The ITIL (IT Infrastructure Library) best practice framework advocates that IT organizations produce a Service Catalog to...
Mainframe Third Party Tool Advice by CA
But what are the implications for IT shops using products from third-party mainframe-software vendors? Good news: recent upgrades are making these tools...
Best Practices - Defining IT Success through the Service Catalog by newScale, Inc.
on how to design and implement an IT Service Catalog accordi… Download this webinar replay and learn first-hand How to Position, Design and Deploy an...
Expert Tips
Most CIOs at enterprise-level companies are in on the dirty little secret of disaster recovery (DR) testing: The traditional DR test method is outgrowing its usefulness. The complexity of today's environments makes true simulation of recovery from a disaster quite difficult.

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CIO Podcasts
PODCAST: Second Generation Application Delivery by NetQoS, Inc.
In this podcast, network technology expert Jim Metzler quantifies the factors that impact application performance...
Podcast: Cutting Infrastructure Costs by Stopping Unwanted Mail at the Perimeter: Introduction to Stopping Unwanted Mail by Sendmail, Inc.
This new Ask the Expert podcast series focuses on how businesses can significantly cut costs by modernizing their...
Podcast: Using Directory Servers for Intelligent Email Management: Introduction to Directory Servers by Sendmail, Inc.
This new podcast series focuses on how businesses can leverage Directory Servers for a more secure and intelligent...
CIO Articles
For CIOs who already budget lean, here are four more places to save. You can stop some projects, reduce service levels, increase levels of risk and, yeah, move to the cloud. More...
A survey finds nearly half of respondents don't expect information technology budgets to increase in 2009 and have put nonessential projects on the back burner as economic conditions worsen. More...
Online retailers can court customers and increase their Web-based profits by customizing shopping experiences, enhancing videos and embracing social connectivity. More...
In slow economic times, organizations in the past have turned to IT outsourcing providers to cut costs. But that model may no longer hold true as IT leaders are asked to cut deep -- way deep -- during the economic recession. More...
CIO Columns

CIOs who establish clear requirements, a well-defined sourcing strategy, internal alignment and structure in supplier selection and management processes should expect to receive big dividends in the business value delivered from outsourcing initiatives.

Here are six IT sourcing and procurement dos and don'ts to help you successfully plan your... More...

Outsourcing success depends on much more than creating a solid strategy and selecting a compatible vendor. Ongoing maintenance and management of supplier relationships are the true success factors in achieving long-term outsourcing benefits.

Here are some IT sourcing and procurement dos and don'ts to help you manage your outsourcing suppliers and... More...