Business Process Outsourcing

This document illustrates how outsourcing fax communications allows you to decrease operational costs, scale capacity up and down, meet compliance and security requirements, and reduce vendors. Fax technology still has a firm foothold in the workflow of many corporations. Call centers, marketing programs, purchasing, invoicing, application processing are just a few of the business processes that rely on this hard copy delivery method. This document illustrates...

In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors. In today's business environment, two opposing forces dominate the investment advisory landscape. On one side there is continuing downward pressure on fees. On the other ever-growing customer expectations as to the range and quality of services they receive. As a result, investment...

This Asset Management Operations and Compensation Survey conducted by Advent Users Group and Advent Software was taken by over one hundred investment firms. Technology, operations and compensation were the three key areas covered in the survey. Using data from a universe of 100 investment firms with assets under management ranging from $100 million to $25 billion, this comprehensive survey highlights emerging trends and provides objective benchmarks to help you evaluate...

Address the top challenges facing your organization today - how to reduce application management costs, support telecommuters and outsourcers and ensure business continuity. Explore the requirements and best practices that XenApp 5 brings. Address the top challenges facing your organization today - how to reduce application management costs, support telecommuters and outsourcers and ensure business continuity. Explore the requirements and best practices that XenApp...

The Fiserv BPO solution is an extension of your business; we handle the administration while you maintain control through mutually established parameters and service levels. The Fiserv BPO solution is an extension of your business; we handle the administration while you maintain control through mutually established parameters and service levels. The end result: • Better quality of service for improved customer satisfaction • Access to leading technology required to...

This white paper describes why and how any organization can implement secure Internet single sign-on with a federated identity management system. Employees today may need to access up to thirty different applications within the enterprise network and over the Internet in the performance of their daily jobs-often with different usernames and passwords for each one. Such a situation is inherently insecure, being especially vulnerable to phishing, Trojans and other...

Identity management software has proven itself in terms of functionality, cost savings, user experience and security. PingFederate is a software solution installed on-premise and PingConnect is an on-demand managed service. Identity management software has proven itself in terms of functionality, cost savings, user experience and security-but most solutions do not support Salesforce CRM. Ping Identity® offers two solutions to enable SSO for Salesforce...

This white paper provides a comprehensive view of numerous legacy costs as part of a total cost of ownership (TCO) assessment of a retailer's in-house support of its online channel infrastructure. This white paper provides a comprehensive view of numerous legacy costs as part of a total cost of ownership (TCO) assessment of a retailer's in-house support of its online channel infrastructure. It explores the potential benefits to TCO that can result from a migration to...

This white paper explores how Business Process Management enables organizations to meet automation, efficiency and regulatory requirements. Discover how retail banking, investment banking and insurance sectors have successfully leveraged BPM technology. Many organizations continue to struggle when implementing comprehensive BPM. Without this level of management, business and IT lack the ability to collaborate effectively to improve critical business processes...

Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously. Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously. Use technology to mitigate the risk and enjoy the upside of project-centric business. Manage your...

In this special video presentaion dealing with a global crisis discussed. The host shares his view on the inevitable fluctuations that take place in global economies and how businesses have survived in the past. In this special video presentation, learn a simple equation to a better future from Juan Enriquez, Managing Director of Excel Medical Ventures and author of "As the Future Catches You" and "The Untied States of America."

Enriquez lays out the current global...

This report examines outsourcing practices from 200 of the largest organisations in the UK and the US and provides pointers as to how the most experienced outsourcers are putting in place effective processes to drive the risk out of outsourcing. Outsourcing is a strategy increasingly being used by organisations to reduce costs and increase value. Outsourcing, however, has its risks. As organisations look to push out more of their custom software application development...

This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux. With the telecom market undergoing a fundamental shift, operators are facing an array of challenges from both new and traditional providers seeking to gain competitive advantage. This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux. It lays...

This paper demonstrates how small to mid-sized enterprises (SMEs) that make intelligent use of technology are able to grow faster - and more profitably - than their rivals. This paper provides the details. Small to mid-sized enterprises (SMEs) that make intelligent use of technology are able to grow faster - and more profitably - than their rivals. Data integration provides all parts of the business with customized views of the same data and applications that automate...

This white paper outlines what you need to know to navigate the stormy waters of outsourcing agreement negotiation to arrive safely at harbor with a deal that works. When you put together all the terms in the areas of price, scope, performance risk, and contract risk, you see that the Deal Zone is multi-dimensional.

The negotiation process is certainly complex, and each contract demands its own specific terms and conditions, but you now have the insights you need to quickly get...

LSI Corporation deployed lean supply chain management practices to significantly cut costs and cycle times. Don't miss your chance to learn how they did it. LSI Corporation deployed lean supply chain management practices to significantly cut costs and cycle times. Don't miss your chance to learn how they did it.

Managing 16-week inbound supply lead times against a one-week window of customer demand certainty in an industry characterized by consumer-driven volatility...

This white paper looks at some of the management risks and challenges associated with outsourced manufacturing strategies and summarizes the proven ways used by companies that have successfully resolved or mitigated these risks. Global outsourced manufacturing continues to dominate the agendas of many executives across numerous industries as companies look for new ways to deliver high quality products at the most cost effective prices. While companies are...