IT Training and Certification

This paper will describe the growing need for CCNA Wireless certification, what the CCNA Wireless certification is, its benefits, and what pre-requisites, exams, and training is required to get certified. This paper will describe the growing need for CCNA Wireless certification, what the CCNA Wireless certification is, its benefits, and what pre-requisites, exams, and training is required to get certified...

The MCITP assures that anyone possessing Microsoft certification has a breadth of knowledge on various products and is concerned with the network architecture and design. There must be value and worth in earning a Microsoft certification if the program has lasted over 16 years and granted over 2 million certifications. Those who hold this cherished certification should be proud of their achievements, and those who are on the path to earn the new MCITP will continue the...

This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification. As organizations become more sophisticated in their application of Project Management (PM) principles, more consistent and successful processes are desired. To implement these processes, organizations are relying more heavily on...

Attend this webcast with Gloria Brown and learn how to prepare for and take the PMP Certification Exam. Attend this webcast with Gloria Brown and learn how to prepare for and take the PMP Certification Exam...

This article discusses the role of ethics in information security certifications offered by ISACA, GIAC, (ISC)2 and ASIS and what efforts have been made in ethics programs. Professional information security organizations' efforts to improve their ethics programs only dress up an ugly situation. All in all, the insular attitude about this project continues to reinforce my belief that the certification groups don't really care about their constituencies, but rather are still...

OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management. Fusing People, Process and Technology The rollout of an enterprise application like SAP, Oracle and others is a mission-critical undertaking. Companies make significant investments in enterprise applications with the promise of great returns. There are three critical components to the success of your enterprise implementation...

The e-Learning industry has grown tremendously since the early days of computers and the Internet. This white paper will provide some basic information to help you as you begin your research into e-Learning and learning management systems. The e-Learning industry has grown tremendously since the early days of computers and the Internet. Today there are lots of products and services out in the market place from which to choose. This white paper will provide some basic...

This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance. SyberWorks has created one seamlessly unified Web-based Learning Management System. This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance. Our innovative, economical...

The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license. The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training...

The focus of this white paper will outline the benefits of web-based training along with a practical framework for developing ROI when looking at the cost of traditional training methods verses e-Learning. The focus of this white paper will outline the benefits of web-based training along with a practical framework for developing ROI when looking at the cost of traditional training methods verses e-Learning...

In this session, Esper Chawah explains the fundamentals of high stakes certification programs as well as the IT certification exam process. IT certifications speak volumes in our industry. Does your organization understand them or know how to hire certified individuals? Esper Chawah, the BlackBerry Manager for Training and Certification Programs, will provide the answers. In this session, Esper will explain the fundamentals of high stakes certification...

This white paper describes steps IT executives must take to manage an IT service management (ITSM) implementation to maximize its value and ensure that it achieves the full transformational effect it is capable of delivering. Implementing ITSM is as much an educational and change management task as a technology task; to ensure its success, IT executives must obtain executive and broad organizational support, engage IT staff responsible for both managing and executing...

This white paper provides an analysis of a comprehensive survey with 144 senior IT managers examining the impact training and skill level had on the success of 377 IT projects. This white paper provides an analysis of a comprehensive survey with 144 senior IT managers examining the impact training and skill level had on the success of 377 IT projects. It also addresses the phenomenon of knowledge leakage and how training can be used to combat the ongoing degradation of skills...

This paper details an approach to significant and lasting improvements in service management outcomes also to provide IT organizations with help in establishing and running formal continual improvement programs as well as in executing operational ITSM. IT Organizations are faced with the challenge of controlling costs while increasing IT's value to the business. The need is to shift value from that of a technology provider to that of a strategic partner providing...

EMBARQ Corporation needed to train and certify team members in order to maintain Cisco Gold Certification. They chose Skillsoft's Live Learning to provide CCNA and CCDA training. EMBARQ now trains over 550 employees annually. SkillSoft's Live Learning is an alternative to traditional instructor-led technical training. But rather than gathering students in one physical locale, instructor lectures are Web-cast to participants anywhere via the Internet. Live Learning...

In this case study, Wunderman needed to provide employees with global, consistent access to an e-learning program. Learn how they found their solution by using SkillSoft's SkillPort as their learning management platform. With a large worldwide presence and limited HR resources, Wunderman needed to provide employees with global, consistent access to an e-learning program that focused on the skills needed for current job success and longer-term goals.

In 2002,...

In this case study, learn how the Army deployed a comprehensive elearning solution to deliver Web-based training and professional development to all Active Duty Army, Reserve Component, and Department of the Army civilian personnel using SkillSoft. The Army is constantly challenged with providing geographically dispersed personnel with a wide range of business, information technology, leadership, professional and technical skills necessary to excel on the job.

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In this case study, FM Global needed to expand their training program. Learn how they worked with SkillSoft to develop custom courses covering a variety of topics such as fire prevention, boiler maintenance, and preparation for floods and hurricanes. FM Global operates on the principal that the majority of property loss is preventable. The company has long offered classroom training to educate customers on specific ways to reduce their risks and wanted to expand the scope of...

Green sustainability is becoming a highly visible part of the corporate strategy. Read this paper to learn how your organization can generate significant cost savings by integrating a green project into an overall change management initiative. Green sustainability is becoming a highly visible part of the corporate strategy in many organizations. Regardless of the business driver behind an organization going green, the training department must be a key part of the...

This analyst report explains that when a learning strategy is linked with a human capital strategy the results can be significant. Read this paper to learn how to link learning and training initiatives to form a broader human capital strategy. In order for organizations to leverage learning to its fullest potential, learning programs must be targeted at critical competencies and strategic business objectives. When a learning strategy is linked with a human capital...

Technology-based learning enables organizations to reach more employees, improve training and yield positive results over an extended period of time. Learn more about the benefits of e-learning in this whitepaper. While there is little debate about the value of effective organizational leadership, there is a wide range of ideas on what defines good leadership and how it should be developed within the organization. Read this paper to learn about the benefits of e-learning...