Bridging the Gap Between IT and Cloud ITSMby Hewlett-Packard Company
Published on: 03/30/2012
With more and more users utilizing cloud services, IT professionals are looking to hybrid service delivery systems to keep up with changing demands. While this strategy has its advantages, managing the internal and external resources can get complex without an effective plan in place. This white paper discusses how a well-thought-out IT service management (ITSM) implementation can help you take advantage of the service centric model. Review answers to essential questions and discover the benefits this can offer your organization.
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