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Bridging the Gap Between IT and Cloud ITSM
by Hewlett-Packard Company
Published on: 03/30/2012 Overview With more and more users utilizing cloud services, IT professionals are looking to hybrid service delivery systems to keep up with changing demands. While this strategy has its advantages, managing the internal and external resources can get complex without an effective plan in place. This white paper discusses how a well-thought-out IT service management (ITSM) implementation can help you take advantage of the service centric model. Review answers to essential questions and discover the benefits this can offer your organization.
Solution Center
Cloud provider liability limits are quite the paradox. On the one hand, most large providers are saying to customers, "We accept no liability for business lost due to a breach in service." On the other, CIOs are loath to accept the financial risk of...
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Aug 17, 2010
With the major standards bodies working out identity management and security and portability in the cloud, the industry has turned its attention to another matter: cloud computing law and order -- in particular, the lack of jurisprudence as...
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Aug 12, 2010
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