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Published on: 03/27/2008
Type of content: White Paper
Format: Adobe Acrobat (.pdf)
Length: 11
Price: FREE

Overview
BYU’s Office of Information Technology (OIT) is organized in support of the university’s major academic and business processes. In 2001, in an effort to improve customer satisfaction and continue to better align IT expenditures with the values of the university and the church, the OIT established the Enterprise Project Management Office (EPjM).

The OIT and EPjM share in the common goal of ensuring all activities within the OIT are performed with an attitude of customer responsiveness and cost consciousness, ensuring that all technology products and services are reliable and secure. The development of a new IT Governance framework was fundamental in defining the role of EPjM and the OIT’s success overall.

Using Serena® Mariner® for Project and Portfolio Management (PPM), BYU was awarded the 2006 IQPC IT Financial Management Excellence Award for Best IT Governance Structure.

Topics:

IT Governance
Product Management
Project Portfolio Management

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