|
Solution Search:
Expert Tips
Cloud computing may have caused interest in IT chargeback to resurge, but the core elements of the chargeback process haven't changed in 30 years, according to Charlie Johnson, proprietor of CNJohnson & Associates Inc., a financial and systems consultancy in Phelan, Calif. "Technology changes, and you need a new tool to "measure the cloud," he said, but chargeback best practices are about vision, not technology.
"I believe there's a certain core of best practices, but it needs to be flexible because every [company] is a little different, depending upon what their goals are," said Johnson, who will present a session on chargeback best practices at the Information Technology Financial Management Association conference in Harrisburg, Pa., this month. "A lot of the time, people don't have a clear vision for what they want to do," he said, and when that's the case, "there's a high probability it's not going to work." Johnson, who founded his consultancy in 1992 after the bank where he was responsible for the chargeback process was acquired, is implementing a chargeback system at a global credit company. There, the multiple computing platforms make the job "complex, but fun," he said. Professional Solutions
benefits, companies must take a different approach to outsourcing. First, they must determine whether it makes sense to outsource a process in the first place. This requires an understanding of the human and...
More...
Mar 14, 2006
your question. Let me answer your question by first stating that "outsourcing governance" is not an option -- it's a requirement. In an era where we operate under laws like Sarbanes-Oxley, we can no longer use "ignorance" as an...
More...
Mar 22, 2006
|
CIO Podcasts
CIO News
Enterprise IT managers have come to expect much from VMware, not the least of which is high quality with prices to match...
People compare public cloud computing to the Wild West, but it's only a matter of time before law and order reign through...
CIO Articles
Cloud provider liability limits are quite the paradox. On the one hand, most large providers are saying to customers, "We...
More...
With the major standards bodies working out identity management and security and portability in the cloud, the...
More...
Even when no one disagrees with the need for a business-wide data management strategy, implementing the protocols and...
More...
Before spending the money on an enterprise content management (ECM) system, the enterprise needs to get its house of...
More...
CIO Columns
Cloud computing is met by many skeptics today, but during the next few years more standards will emerge and most concerns about cloud security and compliance will be addressed. Ten years from now, companies that sat on the sidelines and bypassed the cloud computing movement will find it hard to compete due to higher costs of assets, less flexibility, higher...
More...
Outsourcing success depends on much more than creating a solid strategy and selecting a compatible vendor. Ongoing maintenance and management of supplier relationships are the true success factors in achieving long-term outsourcing benefits.
Here are some IT sourcing and procurement dos and don'ts to help you manage your outsourcing suppliers and... More... |